“Timely has made it so much easier to track time, bill our clients, and see what people are working on. It’s been a huge improvement.”
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How to get it done in Timely
With Timely, businesses can optimize time, increase billable hours, and drive profitability - all without overloading their teams.
Automate your time tracking
Download the Memory App to capture every billable hour effortlessly.
Identify your biggest time drains
Use the timeline to pinpoint inefficiencies and cut down admin time significantly.
Balance workloads
Use the Workspace Capacity feature to distribute work evenly across teams and prevent burnout.
Effortless reporting
Timely’s Reports keep you on top of every key utilization metric
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What is utilization rate and why does it matter for consultancies?
Utilization rate measures the percentage of an employee’s available time that is spent on billable work. In consultancies, where revenue is directly tied to client projects, utilization rate is a key performance metric. It helps firms understand how efficiently their workforce is being used and whether they are maximizing billable hours. A low utilization rate suggests inefficiencies, while a high one indicates strong productivity.
The impact of utilization rate on profitability
A high utilization rate directly contributes to higher revenue and profitability. When more of a consultant’s time is billable, the firm generates more income without increasing overhead costs. However, a balance must be maintained - pushing utilization too high can lead to burnout and declining work quality, ultimately harming client satisfaction and long-term profitability.
Factors affecting utilization rate
Several factors influence utilization rates in consultancies. Poor project scoping can lead to underutilized staff or excessive non-billable work. Administrative burdens, such as reporting and internal meetings, take time away from client-facing activities. Additionally, inefficient resource allocation can result in some employees being overbooked while others remain underutilized.
Challenges in maintaining an optimal utilization rate
Striking the right balance in utilization is a challenge. If utilization is too low, the firm is leaving revenue on the table. If it’s too high, employees may be overworked, leading to decreased morale and increased turnover. Seasonality, shifting client demands, and internal inefficiencies all contribute to fluctuations in utilization, making it difficult to maintain a steady and optimal rate.
Measuring utilization rate effectively
To improve utilization, consultancies first need accurate tracking. Utilization rate is typically calculated as the ratio of billable hours to total available hours. However, firms need to consider how they define “available hours” and whether to include factors like time off and training. Tracking utilization over time can highlight trends and help firms make informed decisions about staffing and workload distribution.
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Strategies for improving utilization rate
Consultancies can improve utilization by optimizing project scheduling, reducing non-billable work, and ensuring accurate time tracking. Streamlining administrative processes frees up more time for client work. Training consultants in effective time management also helps them stay focused on billable tasks. Additionally, better forecasting and capacity planning ensure that resources are allocated efficiently across projects.
Enhancing utilization rate with Timely
Timely offers consultancies a comprehensive solution to monitor and improve utilization rates. Equipped with Timely’s automatic time tracking, detailed reporting, and project management tools, firms gain insights into billable hours and optimize resource allocation.
By seamlessly integrating into existing workflows, Timely reduces administrative burdens, allowing consultants to focus more on client-related tasks. This holistic approach not only enhances productivity but also contributes to increased profitability and operational efficiency.
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Automatic time tracking for accurate data
Timely’s automatic time tracking captures all work activities without manual input. This ensures that every billable hour is recorded accurately, reducing the risk of unbilled work. With precise data on how time is spent, consultancies can identify areas where efficiency can be improved.
Timely logs time spent on various applications and tasks in the background to give a comprehensive overview of daily activities. It’s never been easy to pinpoint non-billable tasks that consume valuable time and address them accordingly.
Detailed reporting for informed decisions
Timely’s customizable reports deliver unparalleled insights into individual and team performance, empowering consultancies to make smarter, data-driven decisions. With best-in-class data, Timely makes it easy to spot patterns in billable vs. non-billable hours and optimize utilization.
These reports can be tailored to specific metrics, such as project profitability or employee productivity, offering a granular view of operations. Regularly reviewing this data empowers management to implement targeted strategies, optimize resource allocation, and ultimately improve the firm’s bottom line.
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Project and team management tools
With Timely, consultancies can assign tasks, set budgets, and monitor progress in real-time. This visibility helps in balancing workloads, preventing employee burnout, and ensuring that resources are allocated effectively to maximize billable hours.
The platform’s intuitive interface allows managers to oversee multiple projects simultaneously, tracking each one’s status and financial health. By having all project-related information centralized, teams can collaborate more efficiently, meet deadlines consistently, and maintain high client satisfaction levels.
Integration with existing workflows
Timely integrates seamlessly with various project management and communication tools. This ensures that time tracking is embedded into daily workflows, reducing administrative burdens and allowing consultants to focus more on client-related tasks.
By synchronizing with calendars, email platforms, and other essential software, Timely eliminates the need for duplicate data entry. This interconnectedness streamlines operations, minimizes the risk of errors, and fosters a more cohesive work environment.

Leveraging AI for improved accuracy
Timely utilizes AI to analyze work patterns and suggest time entries. This feature minimizes manual errors and ensures that all billable work is accounted for, providing a clearer picture of utilization rates and areas for improvement.
The AI learns from user behavior over time, becoming more accurate in its suggestions and reducing the cognitive load on employees. This intelligent assistance not only saves time but also enhances the reliability of time tracking, leading to more precise billing and better financial forecasting.
Maximize utilization rate in your business with Timely
What is utilization rate and why does it matter for consultancies?
Utilization rate measures the percentage of an employee’s available time that is spent on billable work. In consultancies, where revenue is directly tied to client projects, utilization rate is a key performance metric. It helps firms understand how efficiently their workforce is being used and whether they are maximizing billable hours. A low utilization rate suggests inefficiencies, while a high one indicates strong productivity.
The impact of utilization rate on profitability
A high utilization rate directly contributes to higher revenue and profitability. When more of a consultant’s time is billable, the firm generates more income without increasing overhead costs. However, a balance must be maintained - pushing utilization too high can lead to burnout and declining work quality, ultimately harming client satisfaction and long-term profitability.
Factors affecting utilization rate
Several factors influence utilization rates in consultancies. Poor project scoping can lead to underutilized staff or excessive non-billable work. Administrative burdens, such as reporting and internal meetings, take time away from client-facing activities. Additionally, inefficient resource allocation can result in some employees being overbooked while others remain underutilized.
Challenges in maintaining an optimal utilization rate
Striking the right balance in utilization is a challenge. If utilization is too low, the firm is leaving revenue on the table. If it’s too high, employees may be overworked, leading to decreased morale and increased turnover. Seasonality, shifting client demands, and internal inefficiencies all contribute to fluctuations in utilization, making it difficult to maintain a steady and optimal rate.
Measuring utilization rate effectively
To improve utilization, consultancies first need accurate tracking. Utilization rate is typically calculated as the ratio of billable hours to total available hours. However, firms need to consider how they define “available hours” and whether to include factors like time off and training. Tracking utilization over time can highlight trends and help firms make informed decisions about staffing and workload distribution.
.png)
Strategies for improving utilization rate
Consultancies can improve utilization by optimizing project scheduling, reducing non-billable work, and ensuring accurate time tracking. Streamlining administrative processes frees up more time for client work. Training consultants in effective time management also helps them stay focused on billable tasks. Additionally, better forecasting and capacity planning ensure that resources are allocated efficiently across projects.
Enhancing utilization rate with Timely
Timely offers consultancies a comprehensive solution to monitor and improve utilization rates. Equipped with Timely’s automatic time tracking, detailed reporting, and project management tools, firms gain insights into billable hours and optimize resource allocation.
By seamlessly integrating into existing workflows, Timely reduces administrative burdens, allowing consultants to focus more on client-related tasks. This holistic approach not only enhances productivity but also contributes to increased profitability and operational efficiency.
.png)
Automatic time tracking for accurate data
Timely’s automatic time tracking captures all work activities without manual input. This ensures that every billable hour is recorded accurately, reducing the risk of unbilled work. With precise data on how time is spent, consultancies can identify areas where efficiency can be improved.
Timely logs time spent on various applications and tasks in the background to give a comprehensive overview of daily activities. It’s never been easy to pinpoint non-billable tasks that consume valuable time and address them accordingly.
Detailed reporting for informed decisions
Timely’s customizable reports deliver unparalleled insights into individual and team performance, empowering consultancies to make smarter, data-driven decisions. With best-in-class data, Timely makes it easy to spot patterns in billable vs. non-billable hours and optimize utilization.
These reports can be tailored to specific metrics, such as project profitability or employee productivity, offering a granular view of operations. Regularly reviewing this data empowers management to implement targeted strategies, optimize resource allocation, and ultimately improve the firm’s bottom line.
.png)
Project and team management tools
With Timely, consultancies can assign tasks, set budgets, and monitor progress in real-time. This visibility helps in balancing workloads, preventing employee burnout, and ensuring that resources are allocated effectively to maximize billable hours.
The platform’s intuitive interface allows managers to oversee multiple projects simultaneously, tracking each one’s status and financial health. By having all project-related information centralized, teams can collaborate more efficiently, meet deadlines consistently, and maintain high client satisfaction levels.
Integration with existing workflows
Timely integrates seamlessly with various project management and communication tools. This ensures that time tracking is embedded into daily workflows, reducing administrative burdens and allowing consultants to focus more on client-related tasks.
By synchronizing with calendars, email platforms, and other essential software, Timely eliminates the need for duplicate data entry. This interconnectedness streamlines operations, minimizes the risk of errors, and fosters a more cohesive work environment.

Leveraging AI for improved accuracy
Timely utilizes AI to analyze work patterns and suggest time entries. This feature minimizes manual errors and ensures that all billable work is accounted for, providing a clearer picture of utilization rates and areas for improvement.
The AI learns from user behavior over time, becoming more accurate in its suggestions and reducing the cognitive load on employees. This intelligent assistance not only saves time but also enhances the reliability of time tracking, leading to more precise billing and better financial forecasting.