The Chartered Institute of Export & International Trade Case Study

Chartered Institute of Export & International Trade

The Chartered Institute of Export and International Trade is the UK's largest professional body dedicated to international trade and customs professionals. Founded in 1935, it offers comprehensive support to companies navigating global trade complexities. The Chartered Institute of Export and International Trade provides extensive training programs ranging from entry-level qualifications to degree-level credentials in customs compliance and trade management, alongside tailored consultancy services.

The institute actively collaborates with government bodies, contributing directly to policy development and trade regulations, ensuring members stay ahead of changing legislative landscapes.

The Chartered Institute of Export and International Trade also delivers critical resources, guidance, and news updates essential for organizations managing international trade challenges, particularly post-Brexit and amidst ongoing global sanctions and tariff complexities.

"Timely has become an essential check and balance, confirming that our internal resource allocations are accurate."

Andy Berry,
‍Project Director at The Institute of Export & International Trade

"Timely was easy to implement, delivers valuable insights, and doesn’t feel like a chore."

Andy Berry, Project Director

"The ability to generate insightful reports both directly in Timely and via easy Excel exports transformed our internal processes."

Andy Berry, Project Director

"We can now directly link hours to project costs, pulling precise data straight into our budgets."

Andy Berry, Project Director

The Challenge with Time Tracking

The Chartered Institute of Export and International Trade faced increasing challenges in accurately tracking and managing employee time across its expanding 140-person workforce. Without a structured method for recording hours, internal cross-charging and resource management were inefficient, relying heavily on rough estimates and assumptions, limiting financial transparency and operational efficiency.

The absence of detailed time-tracking meant the Chartered Institute of Export and International Trade struggled to measure actual project costs accurately, hindering effective budget management. According to Andrew Berry, Project Director:

"Previously, we had no precise method to track or validate how resources were used. This lack of clarity meant it was difficult to accurately cross-charge and determine true costs, reducing confidence in our internal budgeting and operational decisions."

The Solution

The Chartered Institute of Export and International Trade selected Timely due to its user-friendly, non-intrusive approach to time tracking, emphasizing simplicity and privacy. Timely's intuitive interface, featuring drag-and-drop capabilities and automated Memory tracking, made it easy for employees to log their hours accurately without significant disruption to daily workflows.

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The solution provided by Timely was particularly effective in addressing employee concerns regarding privacy. Timely offered a balanced approach that allowed senior management to gain necessary visibility without feeling overly invasive. Andrew Berry noted,

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"Timely doesn't feel intrusive. Our team embraced it quickly because it simplifies time entry, reducing it to minutes instead of hours each week."

The Result

Implementing Timely significantly enhanced the Chartered Institute of Export and International Trade's operational efficiency, accuracy in cost allocation, and internal reporting processes. By precisely tracking employee hours, the organization improved its financial management and budgeting accuracy. Timely's reporting features facilitated straightforward extraction of data, seamlessly integrating tracked hours into financial systems.

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Key outcomes:

Enhanced validation and accuracy of budgeting processes for major projects
Improved confidence in resource allocations due to precise and easily accessible data
Increased employee engagement and proactive participation in accurate time tracking
Significantly reduced administrative burden related to traditional time-tracking methods

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