Little Dot Studios - Case Study

Little Dot Studios Case Study

Little Dot Studios (LDS) started in 2013 with a small but mighty team of 10 and has since grown into a bustling award-winning content studio and digital media network with 500 talented folks on board and more than 800 client accounts. Their journey from startup to industry leader in just ten years is pretty impressive!

Zara, who joined LDS as the Director of Operations in 2021, is at the heart of their operations. Her teams’ remits juggle everything from technical operations to content management and facilities.

Their mission? To make sure everything runs smoothly while constantly finding ways to do things better and smarter. Little Dot Studios is all about innovation, data-driven decisions, and keeping their clients happy.

‘‘Timely is not about micromanaging individuals; it's about making the right choices about the projects we take on, having better visibility of how we are spending our time and being armed with information to help us improve how we work.’’

Zara,
Director of Operations at Little Dot Studios

Zara

Director of Operations at Little Dot Studios

"It’s been a really positive and collaborative experience working with you. It feels like a true partnership’’

Zara

Director of Operations at Little Dot Studios

The Challenge with Time Tracking

Before discovering Timely, LDS relied on spreadsheets to report how much employee time was being spent on clients' projects.

This manual time-tracking system left LDS in the dark about exactly where client-facing time was being spent. Without granular, task level data, it was difficult to know how efficiently they were working or where specifically they might be overburning on projects.

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The Solution

Little Dot Studios needed a reliable, intelligent time management solution, and Timely fit the bill. Moving away from spreadsheets, LDS implemented Timely to streamline their time management processes.

The adoption of Timely wasn't an overnight switch; LDS approached it in stages, starting with early adopter teams that were more likely to embrace the new tool. Initially rolled out to 60 employees, they gradually expanded to around 370 employees. This phased implementation allowed LDS to fine-tune their processes and adapt to the new system smoothly.

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The Result

With Timely, LDS now has access to accurate, real-time data, making it easier to understand resource allocation. They can track how much time is being spent on scoping versus delivering projects, identify overburn early, and reallocate resources dynamically.

The accuracy and transparency of information means they know how employees are actually spending their time versus second guessing. This visibility into their operations is helping them find ways to optimise tasks that could be admin-heavy and low-value.

User feedback has been positive too. In a survey of 181 users, 73% rated their experience with Timely as above average, and 66% found the user interface to be above average.

Overall, Timely has helped transform the way Little Dot Studios operates. With accurate data at their fingertips, they can now make better business decisions, manage projects more effectively, and ensure that their teams are working as efficiently as possible. The partnership with Timely has not only resolved their time-tracking challenges but also set them on a path towards sustained growth and success.

"We started presenting data to other teams within IT and they saw value in it as well. So I think we have 150 licenses now."

Mike Elliot

Senior Endpoint Engineer

"We’re still using it for data collection, but we've already seen insights leading to operational changes. For example, we've reduced time spent on particular tasks based on data feedback."

Natalie

Director of Customer Success Operations

We're consistently ranked top on G2

Our users rate us at the top of nearly 700 time trackers for a reason. With scores above 95% in Quality of Performance, Support, Ease of Use, and Setup… our reputation speaks for itself

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